Computer Support Specialist The Information Technology Blog

New Features in Microsoft Teams – Shifts and More

As technology advances, organizations find they can plan more, direct more and execute more because they have more relevant and timely information, thus allowing them to better decisions. As part of the trend of...

Self-Driving Cars? Not for Another 10 Years

A year or two ago, it looked like self-driving vehicles might be just around the corner. However, don’t get rid of your driver’s license just yet. After the buzz that erupted after multiple deaths...

MSP Interview

Looking for a MSP? How to Assess the Interview

There comes a time when every small business needs to find a reliable technology partner that offers outstanding service and support. Having a knowledgeable managed service provider means small businesses can stay focused on...

Cloud Computing – The Future of Disaster Recovery

Disasters happen. Whether they be natural or man-made – hurricanes that flood your company’s headquarters or viruses that contaminate your IT department’s servers – the consequences can be devastating. Studies have shown that 43%...

How to Fire Your IT Guy

A member of your IT team–or, worse, your single IT guy–isn’t performing the way you want them to perform in their daily job duties. Firing that employee, however, is a little frightening. What happens...

6 Essential IT Security Services

As with any well-built system, effective cyber security begins with building a solid security foundation. Without thoughtful attention to building a good foundation, a business will remain vulnerable to hacks and breaches until they...

How an MSP Keeps Clients Happy

How an MSP Keeps Clients Happy

When searching for the best MSP (managed service provider) that offers the most effective technical support, an expectation of a high level of technical expertise is a given. However, for long term client retention,...