Category: managed services

What is Managed Services?

When small businesses sign up for managed services, they get access to a variety of services. Managed services isn’t any one product or service that you can buy. It’s a complete package that can...

How to Fire Your IT Guy

A member of your IT team–or, worse, your single IT guy–isn’t performing the way you want them to perform in their daily job duties. Firing that employee, however, is a little frightening. What happens...

How an MSP Keeps Clients Happy

When searching for the best MSP (managed service provider) that offers the most effective technical support, an expectation of a high level of technical expertise is a given. However, for long term client retention,...

IT Service Management In A Nutshell

Your technology infrastructure is the backbone of your organization. Today’s businesses are connected, in the cloud, and utilizing IT services that are managed and designed to fit almost any budget, but what exactly is...