Category: managed services

MSP Interview

Looking for a MSP? How to Assess the Interview

There comes a time when every small business needs to find a reliable technology partner that offers outstanding service and support. Having a knowledgeable managed service provider means small businesses can stay focused on...

How to Fire Your IT Guy

A member of your IT team–or, worse, your single IT guy–isn’t performing the way you want them to perform in their daily job duties. Firing that employee, however, is a little frightening. What happens...

How an MSP Keeps Clients Happy

How an MSP Keeps Clients Happy

When searching for the best MSP (managed service provider) that offers the most effective technical support, an expectation of a high level of technical expertise is a given. However, for long term client retention,...

Outsourcing on Long Island: It’s Just Better!

If one is not computer-savvy or does not have extra time for managing computers, the job should be outsourced to experienced professionals. There are far too many disadvantages possible when attempting to manage a...

IT Service Management In A Nutshell

Your technology infrastructure is the backbone of your organization. Today’s businesses are connected, in the cloud, and utilizing IT services that are managed and designed to fit almost any budget, but what exactly is...

Understanding the Subscription Based Economy

If you are not creating long-term relationships with your customers, you are missing out on the benefits of a phenomenon known as a subscription based economy. In such an economy, the customers and the...